All customers purchasing from the ART TRANS Gallery and/or our business partners are offered all-risk insurance coverage that applies to the course of transport. Insurance protects you in the event of lost, partial damage or possible breakage to the goods inside the case. This coverage insures goods until the date they are checked by the customer. It is recommended that the package be checked at the earliest convenience after receiving. The earlier the package is checked, the easier it is to correct any possible problems corresponding to goods.

During the transit process if lost, breakage or partial damage to your consignment occurs:

• Should you require physical replacement of the goods: ART TRANS shall make every effort to provide you with another shipment (i.e. arrange a new purchase from the store, or have the goods made by the producer) and deliver the order in the manner originally agreed upon.
• Should you require financial reimbursement: ART TRANS will reimburse the original purchase price of the goods plus a proportional part of the transport costs (determined by the size, shape, and amount of transportation charge).

As an additional service our insurance policy also covers artwork sent to an exhibition abroad which applies to the ENTIRE exhibition period, including the return transport.

Further details on insurance terms are addressed in the Sales and Delivery of Goods Contracts provided to you upon the moment of purchase.